Office Policies

Reception RoomOffice Hours

We see patients by physician referral only. Our office is open Monday through Friday from 8:30 am to 5:00 pm.

After hours, our physician on call can be reached through the Frye Regional Medical Center switchboard at 828-315-5000. For medical emergencies, always call 911.

What to bring to your appointment

  • Insurance Cards
  • Applicable Co-pay
  • Current Driver’s License or other Photo I.D.


Office Visits: All appointments for office visits must be canceled by 4:00 pm the day before your appointment to avoid a $50 cancellation fee.

Procedures: All appointments for procedures must be canceled or rescheduled five working days in advance to avoid a $200 cancellation fee.


We accept most insurance plans and will submit your insurance claims. Please bring your insurance cards and any applicable co-pay to your office visit.


Notice of Privacy Practices: This notice describes how medical information about you may be used and disclosed and how you can access this information. Please review it carefully.

Charity Care Policy: This policy clarifies the definition and billing responsibilities of Private-Pay/Self-Pay and Charity Care patients.

Non-Discrimination Notice: This notice describes the center’s compliance with applicable Federal civil rights laws to not discriminate based on race, color, national origin, age, disability, or sex. This center does not exclude or treat people differently because of race, color, national origin, age, disability, or sex.

Surprise Billing Policy and Protections: This policy describes patients’ rights and protections against surprise medical bills from out-of-network providers for insured patients, and to prevent surprise billing for uninsured/self-pay patients by providing a good faith estimate.


If you are healthy and have no symptoms, call 828-624-1358 to schedule a screening colonoscopy. A registered nurse will take your medical history over the phone and schedule your appointment. If you are having symptoms, you need a referral from your Primary Care Physician.

Our Office in Hickory, NC

Gastroenterology Associates, P.A.
415 North Center Street, Hickory, NC 28601

Endoscopy Center - 3rd Floor, Suite 300
Clinic - Lower Level, Suite 002
Infusion Center - Lower Level, Suite 002

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Contact Us

Our office is open Monday through Friday from 8:30am to 5:00pm.

(828) 328-3300
(828) 328-9101

Our on-call physician can be reached through the Frye Regional Medical Center at (828) 315-5000 (established patients only)

For appointments and questions:
Call:   (828) 328-3300